You are welcome to return anything that was ordered from freetolive.com within 7 days of receipt as long as it is in unused condition.
Please email hello@freetolive.com to obtain instructions on how to start your return.
Important Notes:
• We currently do not have physical stores where you can drop off your return order.
• Returns are subject for inspection and refund will be processed within 5-7 business days of receipt.
• Refunds may take up to 10 business days to appear back on your account and/or up to 2 billing cycles for credit cards.
Net amount after discount will be refunded to the original form of payment. Original shipping charges, if applicable, are not refundable.
• We currently do not have physical stores where you can drop off your return order.
• Returns are subject for inspection and refund will be processed within 5-7 business days of receipt.
• Refunds may take up to 10 business days to appear back on your account and/or up to 2 billing cycles for credit cards.
Net amount after discount will be refunded to the original form of payment. Original shipping charges, if applicable, are not refundable.
How to Make an Exchange
Exchanges are made in two steps: returning the product you’d like to exchange and re-ordering the product in the correct color or size based on availability.